The Communication Book: 44 Ideas for Better Conversations Every DayWant better conversations? Ask open ended questions that have no right or wrong answersmake your partner feel brilliant. Want better meetings? Ban smartphones, use a timer, and make everyone stand up. Want better business deals? Focus on the thing, rather than the person; on similarities, rather than differences; and on good outcomes, rather than perfect ones. Whether you want to present ideas more clearly, improve your small talk, or master the art